Negotiation Skills for Everyday Professionals

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About Course

Negotiation is a structured conversation about reaching an acceptable agreement. Learn to prepare your priorities, understand the other side’s interests, explore alternatives, and assess trade-offs. Examples include project scope, schedules, supplier arrangements, and workplace responsibilities, with an emphasis on respectful and informed decisions.

Follow a beginner-friendly path through five modules and 15 lesson outlines. Each lesson identifies three focused study topics, helping you connect the ideas to practical decisions in your own setting.

Course Project: Develop a negotiation preparation sheet and practice a fictional project-scope negotiation with clear acceptance and walk-away criteria.

What Will You Learn?

  • Explain the purpose of negotiation and distinguish interests from positions.
  • Prepare priorities, alternatives, and decision limits.
  • Use questions and clear proposals to explore workable options.
  • Manage trade-offs and pressure without losing decision clarity.
  • Document agreements and review how negotiation practice can improve.

Course Content

Module 1: Negotiation Foundations
<p><strong>Module outcome:</strong> Explain the purpose of negotiation and distinguish interests from positions.</p>

Module 2: Preparing Your Position
<p><strong>Module outcome:</strong> Prepare priorities, alternatives, and decision limits.</p>

Module 3: The Negotiation Conversation
<p><strong>Module outcome:</strong> Use questions and clear proposals to explore workable options.</p>

Module 4: Trade-Offs and Difficult Moments
<p><strong>Module outcome:</strong> Manage trade-offs and pressure without losing decision clarity.</p>

Module 5: Agreement and Follow-Through
<p><strong>Module outcome:</strong> Document agreements and review how negotiation practice can improve.</p>

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