Business Writing and Professional Email

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About Course

Business writing helps readers understand what matters and what to do next. Learn to choose the right level of detail, organize messages around a purpose, and edit for clarity and tone. Examples cover common workplace documents and show how AI can support drafting without replacing factual checks or the writer’s responsibility.

Follow a beginner-friendly path through five modules and 15 lesson outlines. Each lesson identifies three focused study topics, helping you connect the ideas to practical decisions in your own setting.

Course Project: Create a polished email, a one-page report, and a short proposal using a shared clarity and accuracy checklist.

What Will You Learn?

  • Define the purpose, audience, and action of a business message.
  • Write concise messages with clear context and next steps.
  • Organize longer documents around evidence and reader decisions.
  • Review business writing for meaning, accuracy, and accessibility.
  • Build a repeatable process for efficient and accurate business writing.

Course Content

Module 1: Writing for the Reader
<p><strong>Module outcome:</strong> Define the purpose, audience, and action of a business message.</p>

Module 2: Emails and Short Messages
<p><strong>Module outcome:</strong> Write concise messages with clear context and next steps.</p>

Module 3: Reports and Proposals
<p><strong>Module outcome:</strong> Organize longer documents around evidence and reader decisions.</p>

Module 4: Editing and Quality
<p><strong>Module outcome:</strong> Review business writing for meaning, accuracy, and accessibility.</p>

Module 5: Writing Workflow
<p><strong>Module outcome:</strong> Build a repeatable process for efficient and accurate business writing.</p>

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