Change Management for AI Adoption

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About Course

AI adoption changes tasks, expectations, and sometimes professional identity. Learn to explain the purpose of a change, involve affected people, assess readiness, and evaluate a limited pilot. The course connects practical change-management methods with responsible AI use so teams can learn before scaling.

Follow a beginner-friendly path through five modules and 15 lesson outlines. Each lesson identifies three focused study topics, helping you connect the ideas to practical decisions in your own setting.

Course Project: Create an AI-adoption change plan with stakeholder analysis, communication messages, training needs, pilot measures, and review checkpoints.

What Will You Learn?

  • Define the business purpose and people impact of an AI change.
  • Engage affected people and understand their concerns.
  • Plan clear communication and practical training for adoption.
  • Run a limited pilot with meaningful acceptance criteria.
  • Maintain responsible adoption through support, governance, and review.

Course Content

Module 1: Understanding the Change
<p><strong>Module outcome:</strong> Define the business purpose and people impact of an AI change.</p>

Module 2: Stakeholder Engagement
<p><strong>Module outcome:</strong> Engage affected people and understand their concerns.</p>

Module 3: Communication and Learning
<p><strong>Module outcome:</strong> Plan clear communication and practical training for adoption.</p>

Module 4: Pilot and Evaluation
<p><strong>Module outcome:</strong> Run a limited pilot with meaningful acceptance criteria.</p>

Module 5: Sustaining Adoption
<p><strong>Module outcome:</strong> Maintain responsible adoption through support, governance, and review.</p>

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